Holiday Inn Express - San Antonio Airport By Ihg

The rooms were nice. Pretty clean. So we're the bathrooms. Room service did not come to clean the room on my second day of stay.

The front desk staff can be a bit high nosed... They don't really care for smiling, or making you feel welcomed. But! They do get straight to business, get you taken care of as fast as possible, and know their job quite well. Just don't expect a smile with it. also, someone still knocked on my door even with the do not disturb sign posted (it was staff).

Loved our stay here. The room we booked was updated and impeccably clean with double beds. The location was great and awesome, just a short stroll away from a large mall.

They take pets and staff friendly

Construction going on at time of stay but it is for improvements

I made reservation for 2 rooms 1 with double beds and second room with king bed, we were told that there was no room with King bed . When we told them that we were going to cancel and Ho somewhere else , they suddenly found a room with King bed for a higher price

newly renovated room

they are under construction right now (may 2016), so there is loud construction noise from 8am-5pm.

The staff were so friendly and accommodating. They made sure the shuttle was available and went out of their way to be helpful.

Construction on the hotel. While work went on during the day, it would have been nice to have had notice.

Fantastic Restful. Dina was so helpfull. I travel a lot. This was super.

Bit confusing to get to off highway. Not familiar with area.

The staff

The fact the rooms looked nothing like the pictures online

Quality of the rooms on the 2 floor should be better

Rooms looks old, not the quality for that hotel chain

No where while making reservation were we advised construction was going on. Other than that everything was fine. Gladly no noise was made during our time there.

We stayed for one night so we could catch an early flight out. We've stayed here before and used the shuttle service. Perfect. Grabbed a quick bite at breakfast before heading out was a plus too. Minutes from the airport.

Location, cleanliness, comfort, ample parking, proximity to restaurants and airport.

Nothing.

I enjoyed my stay. The room was comfortable with great water pressure in the shower. Breakfast had a large selection and was delicious. Staff were friendly. The shuttle service was quick and convenient 👍

I found a place to stay on very short notice.

breakfast was mediocre. dispenser for hot food is poorly set up, and requires more than one person to obtain the contents (eggs, gravy, etc.) and the quality of the hot food is to be desired. Thank goodness for the yogurt and fruit.

shuttle bus

no macrowave oven and refrigerator